Frequently Asked Questions | Operation Dumpster

Operation Dumpster

Frequently Asked Questions

Have questions about renting a dumpster? We’re here to help! Below you’ll find answers to the most common questions about our dumpster rental services across Flagler and Volusia Counties. If you don’t see what you need, feel free to reach out — our team is always happy to assist!

Ordering & Pricing

4 Questions
You can easily rent a dumpster by calling us at (386) 302-3521. Our friendly customer service team will have your order set up in under 5 minutes. You can also book online through our website or text us at (386) 302-3521.
Our pricing is a flat rate that includes delivery, pickup, disposal up to the weight limit included with the size you choose, taxes, and all other fees. Additional charges may apply if disposal weight exceeds the included tonnage, if prohibited items are found in the dumpster, if the dumpster is overloaded or blocked at pickup, or if extra rental days are needed beyond the original agreement.
Dumpster rental pricing depends on the size of the dumpster, the rental duration, and your location. Visit our Dumpster Sizes page to see available sizes and pricing, or give us a call for a quick quote.
We accept Visa, Mastercard, American Express, Discover, and Cash App. Payment is required on or before delivery.

Dumpster Sizes & Capacity

4 Questions
We offer a range of dumpster sizes to fit any project. Our 10-yard dumpster is ideal for smaller projects like garage cleanouts or minor renovations. The 15-yard dumpster works well for medium-sized projects such as large home cleanouts or minor construction. For bigger jobs like major renovations or large-scale cleanups, our 20-yard dumpster provides the most capacity.

Our 12-YARD Dumpster rental is the perfect solution for homeowners and contractors tackling small to medium-sized projects. It’s our smallest and most budget-friendly dumpster size, a 12 yard dumpster rental will help you knock out smaller junk removal or home improvement projects with ease, about 5 pickup truck loads worth. Whether you’re decluttering your home, renovating a room, or managing a light construction project, this versatile dumpster can handle a variety of waste materials and can hold about 6 pickup truck loads of debris. With its compact size, it fits comfortably in most driveways, making it convenient for residential use while still offering ample space to accommodate your disposal needs.

Our 15-YARD Dumpster is the ideal solution for your medium sized cleanup and renovation projects. Whether you’re undertaking a major home renovation, clearing out years of clutter, or managing a construction site, this dumpster provides ample space to handle a substantial volume of waste, about 6.5 pickup truck loads of debris. With its generous capacity, the 16-yard dumpster can accommodate everything from bulky furniture and appliances to construction debris and yard waste, making it a versatile choice for both residential and commercial needs.

Our 20-YARD Dumpster is the ideal solution for handling large scale cleanup projects with ease and efficiency. Whether you’re tackling a home renovation, clearing out clutter, or managing a construction site, this versatile dumpster is designed to accommodate a wide range of waste materials. With its ample capacity, the 20-yard dumpster can hold approximately 9 pickup truck loads of debris, making it a convenient option for both residential and commercial needs. It provides plenty of space for disposing of various types of waste. From household junk and furniture to construction debris and yard waste, this dumpster can handle it all making it a great choice for projects in the Flager and Volusia County area. Its size is perfect for projects like kitchen or bathroom remodels, basement cleanouts, and roofing projects, offering a practical and efficient way to manage waste without frequent trips to the landfill.

Our 25-YARD Dumpster is the ideal solution for handling very large scale cleanup projects, large home renovation, major clutter, or managing a construction site, this versatile dumpster is designed to accommodate a wide range of waste materials. With its ample capacity, the 25-yard dumpster can hold approximately 11.5 pickup truck loads of debris, making it a convenient option for both residential and commercial needs. It provides plenty of space for disposing of various types of waste. From household junk and furniture to construction debris and yard waste, this dumpster can handle it all making it a great choice for projects in the Flager and Volusia County area.

Please fill the dumpster only up to the marked “Maximum Fill Level” line. DOT regulations prohibit us from transporting overloaded dumpsters. This rule exists to protect other drivers and pedestrians from debris falling out during transport, which could cause injuries or accidents. Overloading may result in additional charges and a delayed pickup.
The maximum weight allowed depends on the dumpster size you choose. Each rental includes a set tonnage limit. If your dumpster exceeds the included weight, additional disposal charges will apply. Our trucks are weighed at the landfill, and any overage will be billed accordingly.

Rental Period & Scheduling

5 Questions
Our standard rental period is 7 days. If you need more time, you can extend your rental for a low per-day rate. Longer-term options are available for businesses and commercial customers. Contact us to discuss options.
If you need more time, just contact us as soon as possible. We’ll adjust your rental agreement and let you know about any additional charges. The sooner you let us know, the easier it is to accommodate your schedule.
We offer fast delivery, often within 24-48 hours of booking. Same-day delivery may be available depending on our schedule and your location. Call us if you need same-day service, and we’ll do our best to make it happen.
Yes, service outside of standard operating hours is available. Additional charges may apply. Call us to discuss your emergency needs.
We deliver dumpsters between 7:00 AM and 7:00 PM. While we guarantee delivery on the scheduled day, exact arrival times may vary due to landfill wait times and routing. We will call or text you when we’re on the way.

Delivery & Placement

6 Questions
No, as long as you’ve given us clear directions on where to place the dumpster, you don’t need to be there. Just make sure the area is clear and accessible. If you have special placement instructions, let us know when you book.
Make sure there’s clear, unobstructed access to the delivery area. Remove any vehicles, debris, or other obstacles. The placement spot should be flat and stable. We need a space at least 15 feet long and 10 feet wide, roughly the size of a pickup truck or SUV.
Yes, a driveway is one of the most common placement spots. Just make sure it’s clear of vehicles and obstacles, and that the surface is flat and stable. We place protective boards under the dumpster during delivery to help prevent damage to your driveway or property.
We can place dumpsters on pavement, concrete, dirt, or grass. The surface just needs to be strong enough to support the weight of the dumpster and its contents. We take precautions to minimize any potential surface damage.
For safety reasons, we advise against moving the dumpster on your own. If you need it repositioned, contact us and we’ll arrange for a professional relocation.
If you’re placing the dumpster on your own private property, you typically don’t need a permit. If it needs to go on a public street or sidewalk, you may need one from your local municipality. We can help you figure out the requirements for your area.

Accepted & Prohibited Materials

4 Questions
You can dispose of most non-hazardous materials, including general household waste, construction debris, yard waste, old furniture, broken appliances, renovation scraps, and garden trimmings.
We cannot accept hazardous materials, including chemicals, paint (except fully dried latex paint cans), batteries, tires, motor oil, antifreeze, propane tanks, flammable liquids, solvents, pesticides, medical waste, asbestos, fluorescent tubes, sealed barrels, refrigerators, and any liquids. If prohibited items are found, additional fees will apply.
No. We cannot accept hazardous materials under any circumstances, even with a permit. Hazardous items require specialized handling and disposal. Contact your local waste management facility or recycling center for guidance on proper disposal of these items.
Just give us a call or send us a message. We’re happy to clarify what’s acceptable and help you avoid any issues with prohibited items.

During Your Rental

3 Questions
This happens frequently as customers get into their projects. We can arrange a swap-out during your rental, picking up the full dumpster and dropping off an empty one. You can also request an additional dumpster. Contact us to discuss pricing and scheduling.
If your dumpster exceeds the included weight limit, additional charges will apply based on the overage. If the dumpster is too heavy for our truck to safely transport, we may need you to remove some material before we can pick it up. A trip charge and extra rental day fees may apply in that situation.
You’re not responsible for normal wear and tear. However, if damage occurs due to misuse or negligence, such as loading with heavy equipment and striking the sides, you may be responsible for repair or replacement costs. To avoid this, we ask that you load the dumpster by hand rather than with machinery.

Pickup & Cancellation

3 Questions
When you’re finished, simply call or text us and we’ll come haul away the dumpster promptly. If we don’t hear from you before the end of your rental period, we’ll pick it up on the last scheduled day. We’ll always give you a courtesy call before removal.
We’ll provide an estimated pickup date and time when you schedule your rental. Our team will confirm the schedule as the pickup day approaches. If anything changes, we’ll keep you informed. If you have specific timing needs, let us know and we’ll do our best to accommodate.
Please let us know as soon as possible. Our cancellation policies vary depending on timing and the specifics of your agreement. Contact us directly for details on any applicable fees or conditions.

Commercial & Contractor Services

3 Questions
Yes. Whether you’re managing a construction site, overseeing a major renovation, or handling ongoing waste disposal for your business, we have dumpster sizes and rental terms to fit your needs.
Yes. Rental terms for contractors are flexible and can be tailored to your project timelines and volume. If you use dumpsters frequently, we may be able to offer a discounted program. Contact us to discuss options.
Absolutely. We offer rentals for one-time events like large cleanouts, estate sales, parties, or special occasions. Contact us with the details of your event and we’ll set you up with the right size and rental period.

Contact

1 Question
You can reach us by text or phone at (386) 302-3521, by email at info@operationdumpster.com, or through the contact form on our website. Our team is available to assist with any questions.

Still Have Questions?

Our team is standing by to help you find the right dumpster for your project. Give us a call or book online in under 5 minutes.